Reference

How hdprozo Handles Your Personal Information

Your account with hdprozo involves real payment activity — bKash transfers, Nagad deposits, Rocket withdrawals — and we take the responsibility of handling that data seriously. This policy explains exactly what we collect, why we collect it, and what control you have over it.

Account DataPayment PrivacyCookie ControlsData RetentionYour Rights

Explore the Lobby Read FAQ

PRIVACY CONTACT

Reach Us About Your Data

Email Support Send data requests, deletion queries, or privacy concerns directly to our support email. We aim to respond within a few business days and will confirm receipt of your request.

Live Chat Open the chat window from your account dashboard to speak with our support team about any privacy question, including how to update or remove stored payment details.

Account Settings Many data preferences — marketing opt-outs, cookie settings, and linked wallet visibility — are manageable directly from your account settings page without contacting support.

What This Privacy Policy Covers

hdprozo Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on hdprozo, we collect the information needed to run it — your registration details, the payment methods you connect (bKash, Nagad, Rocket), your transaction history, and the device and browser data generated when you access the platform. We collect this because

1
it is operationally necessary: verifying your identity before a withdrawal, matching a bKash sender number to your account, or detecting unusual login activity all depend on having accurate records. We do not sell your personal data to third parties. Data shared with payment processors like bKash,
2
Nagad, and Rocket is limited to what those processors need to complete your transaction — your account number, the amount, and a reference. We may share data with regulatory bodies if required by applicable law in your jurisdiction. Your data is stored on secured servers with
3
access controls and encryption in transit. The scope of this policy covers all interactions with hdprozo through our website and mobile access points. If you are accessing from Bangladesh, your use is subject to local law and the eligibility conditions of your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Payment Data Security

bKash, Nagad, and Rocket transaction references are stored encrypted. We never hold your full mobile wallet PIN or password — only the sender number and transaction ID needed to verify a deposit.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can adjust non-essential cookie preferences from the cookie banner or your browser settings.

Data Retention Period

Account and transaction records are kept for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of what we hold at any time.

Requesting Changes or Deletion

You can request correction of inaccurate personal data or deletion of your account via live chat or email. Deletion requests are processed subject to any legal retention obligations in your region.

Common Questions About Your Privacy

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. Device and browser data is also logged when you access the platform.

Your wallet number is shared only with the relevant payment processor to complete your transaction. It is not sold or passed to advertisers or unrelated third parties.

Contact our support team via live chat or email with your account details. We will compile and send you a summary of the personal data we hold, subject to identity verification.

Yes. Submit a deletion request through live chat or email. We will process it in line with applicable law — some transaction records may be retained for the period required by your jurisdiction.

We use essential cookies for login sessions and optional analytics cookies. You can manage non-essential cookies from the cookie banner shown on your first visit or from your browser settings.

This policy applies to all accounts on hdprozo. Access and the specific rights available to you depend on your local law and eligible region, including applicable rules in Bangladesh.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoHdprozo Banking InfoBaccarat Acehigh

How hdprozo Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Payment Data Security

Cookie and Tracking Controls

Data Retention Period

Requesting Changes or Deletion

Common Questions About Your Privacy

01 What personal data does hdprozo collect when I open an account?

02 Is my bKash or Nagad number shared with anyone outside hdprozo?

03 How do I request a copy of the data hdprozo holds about me?

04 Can I ask hdprozo to delete my account and personal data?

05 Does hdprozo use cookies, and can I turn them off?

06 Does this privacy policy apply to players in Bangladesh?

Privacy Policy

Related pages

Related pages